Airport-Shuttle

The Adé Airport Shuttle service will bring you easily and conveniently to Frankfurt Airport and all other airports in the region and whole Germany.

Booking / Cancellation of Airport Shuttle Services

Your booking requests and cancellations can be submitted until 72h before the date of travel. Please be aware that booking requests received later can only be accepted by availability. Cancellations up to 48 hours before the date of travel are free of charge.

Transfer to the Airport

We require your desired pick-up time when booking. You will receive an SMS with the exact pick-up time (which may differ slightly from your booking) and the mobile number of your driver not later than 72 hours before your pickup.

Please let us know if the delivery time sent to you by SMS should differ significantly from your booking or if you did not receive a SMS.

Transfer from the Airport

When picking up at the airport our driver awaits you at the agreed pick-up point.

At Frankfurt Airport this is the “Meeting Point” in Hall B on arrival at Terminal 1. Our driver can be recognized by the sign with the Adé logo.

Upon arrival at Terminal 2 at Frankfurt Airport, please proceed to the “Meeting Point” in Hall E after passing the customs area. There you will be picked up by our driver, who can be recognized by the sign with the Adé logo.

Important notes for your pickup

  • Our drivers are informed about possible flight delays and are waiting for you at the agreed Meeting Point/pick-up point.
  • Please switch on your mobile phone immediately after leaving the aircraft and make sure that our driver can reach you if necessary.
  • Please wait for the pickup of our driver at the agreed meeting point. Should our driver not wait for you at the meeting point at the agreed time, please stay there until picked up by our driver.
  • If you cannot find the meeting points, please ask at the info points or at one of the counters how to get there.
  • If our driver has not picked you up or called you 30 minutes after the agreed pick-up time, please contact us in the office at Tel. + 49 (0) 621 7163 5060 and outside office hours on our emergency number Tel. + 49 (0) 171 759 1495.

Reservation

You can reach us for telephone reservations at

Tel. + 49 (0) 621 7163 5060

-> Here is the online booking request / contact form

Our office hours are from 09:00 to 17:00 from Monday to Friday.

Required data at the time of reservation

Please have the following information ready when you make your reservation by phone:

  • Name
  • Mobile number (landline number optional)
  • Pick up address
  • # of persons
  • Departure date/return date
  • Departure time/return time
  • Destination airport
  • Flight number(s)
  • Desired pick-up time

Excess baggage and bulky goods

Excess baggage or bulky goods must be registered and is subject to a surcharge. Included in your booking are (per person) a suitcase up to 30kg and carry-on luggage.